OBIC Frequently Asked Questions

Have questions about OBIC’s trenchless infrastructure solutions? You’re in the right place. Our Frequently Asked Questions (FAQ) page covers everything you need to know about OBIC’s spray-applied lining systems, manhole rehabilitation, installation process, warranty, and more. Whether you’re a municipality, engineer, or potential installer, this page is designed to help you better understand how OBIC products protect and extend the life of your underground infrastructure—without the need for costly excavation.

Installer Network

Does OBIC perform manhole rehabilitation services?

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No. OBIC is committed to developing and manufacturing high-performance polyurea products, but we do not operate as an installer. OBIC partners with certified, trained and approved installers for the application and installation of our materials.

How do I become an OBIC certified installer?

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Contractors/Applicators can contact OBIC to find out qualification requirements and available service areas. Those wanting to become installers need to have a desire to learn about OBIC linings and have the ability to manage their own sales and marketing campaigns.

What training is required for becoming an OBIC certified installer?

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Initial Training, Field Application Training and Follow Up Training.

How do I locate an OBIC certified installer in my area?

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Search for a certified installer near you on our website or by contacting OBIC at 866-636-4854.

Safety & Environmental Impact

Are OBIC lining products environmentally friendly?

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Yes. OBIC is committed to protecting and preserving our natural resources. All OBIC polyurea products are 100% solids and contain no VOC’s.

Can OBIC lining products be used on potable water structures?

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Yes. OBIC 1100 complies with NSF/ANSI 61 requirements and is certified by Underwriters Laboratories for contact with potable water.

Application & Performance

How can OBIC lining products help maintain structures?

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OBIC products are severe service liners used to prevent highly corrosive environments due to Hydrogen Sulfide (H2S) from continued decay and chemical attack to structures. OBIC products protect the interior of structures from chemical attack, abrasives, infiltration and exfiltration. Unlike some rigid epoxies, our products are strong enough to withstand extreme temperatures and heavy traffic while still retaining enough flexibility to prevent cracking with concrete movement. This characteristic allows them to have a much longer service life than other materials on the market.

What type of surface preparation is required before using OBIC sewer lining repair products?

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Typically, a manhole will be cleaned using high-pressure water. Large structures will be cleaned using a hydroblaster.

How long does it take to prepare the structure before installing OBIC products?

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The preparation process depends on the size of the structure as well as defects that may need to be corrected. This includes active infiltration issues. Contact an OBIC representative to discuss your particular project dynamics.

Is a spray-applied polyurea strong enough to withstand extreme temperature changes and heavy traffic?

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Yes. Polyurea has excellent adhesion to concrete and steel surfaces such as castings and cones that are in the roadway. The material’s bond strength and flexibility allow it to withstand the movement of the roadway under heavy traffic and freeze-thaw cycles.

What are the benefits of using a polyurea for manhole rehabilitation instead of a rigid material?

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The main benefit of using polyurea is a longer service life. Rigid materials are not forgiving when the ground moves under heavy traffic or during freeze-thaw cycles. In corrosive environments, this movement creates cracks and micro-fractures in concrete and mortar that allow gasses to attack under the coating and cause failure. Alternatively, polyurea’s tenacious bonding and elongation properties allow it to stretch and not crack.

How long will my structure be taken out of service for manhole rehabilitation?

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Generally, manhole rehabilitation does not require the manhole to be taken out of service to rehabilitate. Preparation and installation take about 4 hours. Large structure rehabilitation will vary, and you should work with your OBIC representative to get an accurate estimate.

Will I see a favorable ROI with the use of OBIC products?

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Eliminating 2.5 gallons per minute of infiltration with manhole rehabilitation can return the investment in 1 year. Less infiltration extends that time but still ensures a favorable return. On a larger scale, corrosive environments can destroy a structure in 7 to 10 years. OBIC saves the structure and eliminates the need for the disruption and costs of replacement. Clearly a favorable return on the investment.

Where are OBIC sewer lining repair products typically installed?

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OBIC 1000 is part of a multi-layer liner system installed as OBIC Armor. Generally installed in wastewater structures, manholes, wet wells, headworks, grit chambers, clarifiers, lift stations, wet wells. This includes industrial wastewater structures as well.

OBIC 1100 is approved for potable water applications and is installed in large tanks and pipe systems.

OBIC 1200 is our semi-structural liner system with higher abrasion resistance for culvert lining and large diameter pipe lining in municipal or industrial applications. Recommended installation into 60” and larger diameter. Flex mod of 100,000psi and Shore D Hardness of 70.

OBIC 5000 is a structural lining that reinstates structural integrity, provides infiltration control, corrosion resistance and asset life extension of concrete, steel, masonry and other substrates. With its high abrasion and chemical resistance, adhesion and corrosion protection properties, it is ideally suited for the rehabilitation, renewal or proactive protection of wastewater, stormwater and industrial process water system structures.

Quality & Certification

What is ANSI/NSF 61 certification?

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NSF/ANSI Standard 61 (NSF-61) is a set of national standards that relates to water treatment and establishes stringent requirements for the control of equipment that comes in contact with either potable water or products that support the production of potable water. Any manufacturer that sells or distributes water treatment or distribution products in North America are required to comply with NSF/ANSI 61: Drinking Water System Components – Health Effects by most governmental agencies that regulate drinking water supplies.

Are your products certified for potable water contact?

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OBIC 1100 and OBIC Prime 1505PW comply with NSF requirements and are certified by Underwriters Laboratories.

Are OBIC products produced in an ISO certified facility?

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Yes. OBIC coatings are manufactured in an ISO 9001:2015 complex.

What is the average shelf life of OBIC lining products?

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The average shelf life is 12 months under normal conditions in factory sealed containers.

What testing do OBIC coatings undergo to ensure quality?

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All OBIC products are certified by the manufacturer then sent on for independent, third-party testing. Additionally, the OBIC 1000, OBIC 1200 and OBIC 5000 have all passed ASTM G210 Severe Wastewater Analysis Testing (SWAT).

Do OBIC lining products come with a warranty?

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Yes. OBIC Armor Multi-Layer Liner System provides a 10-year joint (manufacturer/installer) warranty. The manufacturer will warrant material during the warranty period, and your certified installer will provide a warranty on the proper installation.

What is the cure time of materials?

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OBIC 1200 is 3-5 seconds tack free and return to service in 60 minutes. OBIC 5000 is 4-8 seconds tack free and others are 20-30 seconds tack free.

How dry does the manhole need to be?

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The surface needs to be dry with no leaks or active infiltration.

Does OBIC stop leaks?

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Yes. Our complete line of OBIC Grouts effectively stop all types of leaks.

Will OBIC products work for brick and precast manhole rehabilitation?

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Yes, OBIC products are flexible enough to be used for the rehabilitation of manholes.

Chief Financial Officer

KRISTI KIMPEL

With more than 16 years of experience in the trenchless technology industry, Kristi has been with OBIC since the company’s conception. In that time, Kristi has worn many hats while managing the front office: accounting, safety, marketing, event planning, insurance, and shipping and receiving, just to name a few.

Prior to joining the OBIC team, Kristi worked for a transportation broker as an onsite representative for the customers while also serving as an internal transportation specialist. She stays involved in the local manufacturing industry by maintaining active membership in the Black Swamp Safety Council. In addition, she participates in leadership positions for Williams County, learning how the community works and using it as an avenue to be more involved.

In her free time, Kristi stays busy with her two kids who are involved in a variety of extracurricular clubs and sports. She also serves as a school board member and as an archery coach where she is committed to teaching archery basics as well as important life skills. She is passionate about growing and leading women in discipleship programs and wants to positively influence others around her.

 

Physical Properties:

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    Tensile Strength: 3351 psi

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    Elongation: 395%

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    Hardness: 48D

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    Tear Resistance: 417 pli

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    SWAT ASTM G210: Pass

CEO/Chief Visionary Officer

DUSTIN SCHLACHTER

Dustin Schlachter is dedicated to providing water and wastewater system repair and maintenance solutions that are both affordable and long-lasting. With a visionary mindset, he is responsible for setting the strategic course for OBIC and ensuring high growth initiatives and strong partnerships as he leads the company toward the future.

Dustin’s entrepreneurial aspiration has held him captive to the trenchless technology field since 1999 when he and his father founded S&S Directional Boring. No stranger to change management, he has successfully led multiple companies as they embraced new infrastructure rehabilitation technologies. In 2007, Dustin founded Advanced Rehabilitation Technology where he continued to grow and expand his work to include infrastructure rehabilitation through lining and coating system applications. This expansion allowed him to strengthen the executive and visionary skills he would need one day to lead a global company.

Dustin continues to expand upon and share his knowledge of the industry by serving as a member and past president of the Great Lakes Trenchless Association. He is also an active member of the National Association of Sewer Service Companies and the Water Environment Federation.

A devoted husband and father of three, Dustin finds enjoyment and relaxation in outdoor activities like landscaping and gardening. Dustin is dedicated to learning and growing in faith, and his life goal is to help others grow as well.​

 

Marketing Manager

Lee Drugan

Lee Drugan is a seasoned Marketing Manager with over 12 years of experience, specializing in bridging the gap between complex industries and their audiences. Lee’s core passion lies in helping companies and individuals understand their ‘Why’ – which is usually a great connection between customer and the company they choose to work with.

Lee’s approach to marketing is defined by adaptability, integrity, and confidence. Understanding that change is constant and trust is essential, Lee develops marketing strategies that genuinely connect with audiences. With a Degree in Management/Marketing from Ashland University, he has expertise in adaptive strategies, digital marketing, and video/content creation, allowing him to create engaging and educational content that leaves a lasting impact.

In current roles, particularly as Marketing Manager for OBIC, Lee is responsible for all facets of marketing and advertising. Lee thrives on the challenge of highlighting the critical role of infrastructure maintenance. His marketing philosophy highlights the power of engaging and educational content, with a strong focus on brand perception and lasting results.

Outside of work, Lee finds joy in traveling with his family and creating opportunities for his kids to excel in what they love.

 

 

Member & Business Development

TROY REED

Troy is responsible for member and business development at OBIC and brings over 35 years of experience in water and wastewater infrastructure construction to the position. From fieldwork to project management, Troy’s industry experience includes a proven track record of expertly communicating a client’s objectives to the crews who are performing the work on-site. No stranger to coordinating high-priority projects, Troy ensures client satisfaction while successfully managing multiple crews of up to 130 employees who are working simultaneously on water and wastewater infrastructure projects on both residential and commercial sites.

Troy’s favorite pastimes include boating, fishing and camping, but his true passion is spending time with his three grandchildren. Although his work schedule keeps him busy, Troy and his wife enjoying finding time to rehabilitate houses.

 

Director of Corporate Training

TREY RUSSELL HESSELSCHWARDT

Trey started at ART as a general laborer. His leadership skills and work ethic quickly earned him the respect of his coworkers and helped him move up in the company. Today, Trey works alongside sales managers and other project managers to set up jobs for ART crews. He also works to train new employees and develop health and safety plans.

Trey holds an associate degree in project management technology and has earned several certifications including BCSP Certified Health and Safety Technician, OSHA 40 and Confined Space Certification. He has also completed the Advanced Polyurea Development Association course. Before joining ART, Trey served for 7 years in the U.S. Army as a Combat Medic.

Outside of work, Trey enjoys fishing, hiking and hunting with his two boys, Jones and Charlie, and his wife, Jamie. He is also an avid sports fan and cheers on The University of Michigan.

 

Director of Technology

BOB KLOPFENSTEIN

Bob Klopfenstein has been with OBIC since July of 2018. With over 35 years in the chemical and sewer lining coating, Bob has experience working with clients in every industry that OBIC serves. Over the past 15 years, his focus has been on offering repair and maintenance solutions for the water and wastewater structure rehabilitation industry.

Bob holds a bachelor’s degree from Bradley University and stays current on industry challenges and trends by participating in professional organizations that include the Water Environment Federation, National Association of Sewer Service Companies and North American Society for Trenchless Technology.

In his free time, Bob enjoys golfing, gardening and wine collecting.

 

Vice President of Business Development

MIKE HOFFMASTER

Mike Hoffmaster has over 38 years of experience working in the construction industry, with the last 14 spent in trenchless technology. His experience, which includes working with local construction firms and national manufacturers, makes him uniquely qualified to support and develop OBIC’s network of certified installers and to introduce OBIC products to new markets.

Mike earned his bachelor of science from Shepard University while working full-time in a precast concrete plant. He has helped to open new markets across North America and in Europe. Mike is active with numerous industry organizations, committees and serves on several Board of Directors.

Committed to giving back to his community, Mike has served as the track and field organizer for the Special Olympics for over 32 years and has volunteered with local high school athletics for 37 years. In his free time, Mike enjoys cooking, traveling and photography.